Testimonials:

Dean and Shanna took the time to look at different scenarios on multiple properties…

Working with Dean and Shanna Tucker was an excellent experience. My fiancé and I needed help and some education on what it would take for us to buy our first home. Dean and Shanna took the time to look at different scenarios on multiple properties to help us feel more comfortable with our decisions of what we could afford. There was never any sense of pressure to move forward, but when we did find our home they provided a guide on payments and showed us how much faster we could pay off the mortgage if we added a little more to the payment each month. Even after closing, we were having difficulties understanding some homeowners’ insurance issues and Dean, Shanna, and their team took time to meet with us to help us better understand even when it really didn’t involve their business. We would recommend their team to anyone interested in purchasing a home.

Not only have they helped me with my own personal residence loan and a rental property…

I can not say enough positive things about Dean and Shanna Tucker as well as their whole team at Benchmark Mortgage! Not only have they helped me with my own personal residence loan and a rental property loan, they have also helped a number of my clients with their residential purchase loans. As a realtor it is critical to have good people to work with and refer my clients to, my preference is always to have my clients work with Benchmark Mortgage. I know if they qualify my buyer then we will have as smooth a transaction as possible. Their staff bends over backward to help my clients and get the loan closed quickly and painlessly! Dean and Shanna are fabulous to work with it is my pleasure to give them a glowing recommendation. I wish all of my buyers would work with them!

Better financial position today than we ever could have been with anyone else.

Thank you very much for your guidance and friendship as we navigated these interesting years together in real estate. From our first conversation on VA construction loans to closing on our second Benchmark property here in WA, your positive attitude, knowledge of VA products, and honest assessments have allowed us to be in a such better financial position today than we ever could have been with anyone else.

PS: enclosed is my unit’s coin here at Joint Base Lewis McChord. On behalf of all the Veterans you serve, thank you!

The office staff is very friendly, professional, and supportive.

When we decided to sell our home and purchase a new one, we asked a trusted friend who had previously worked for several years in the mortgage industry for a recommended lender. Upon his advice, we sought out Dean Tucker at Benchmark Mortgage. When the sale of our existing home initially fell through after we had signed a contract on the next one, Dean was able to navigate us through that uncertainty and ultimately, we were able to have a successful simultaneous closing. The office staff is very friendly, professional, and supportive. They made the process as easy as it could be. Since then, we have highly recommended Dean to anyone asking for a mortgage lender.

I was in a very difficult situation: I needed a house IMMEDIATELY but at the same…

Every single person I dealt with was amazing, from Dean himself to every member of the staff. I was in a very difficult situation: I needed a house IMMEDIATELY but at the same time was about to go to Europe for the summer. First they put me on a fast track to get my paperwork done, then they worked with me patiently from thousands of miles away. I got prompt and detailed responses to all my questions. In short, I left the country with nowhere to live, and I as a result of these folks, I came home to a house.

What can I say?

I have been working with Dean and Shanna since 2005. What can I say? They are awesome human beings who I am happy to call friends and are wonderful business partners who take excellent care of all of our mutual clients. Their expert level of skill and experience and extraordinary systems and our relationship of responsiveness gives us 100% confidence that our clients are in the best possible hands through a very complicated and challenging process. They make all of our lives smoother and easier.

They meet with you in person to review your information, provide advice on best…

As a real estate agent, recommending a lender to our clients is a big deal. We have the utmost faith and confidence in Dean & Shanna and have entrusted over 50 clients to their capable hands. So when it was time to refinance my house, I knew where to go! I’m pleased to say that their service and professionalism was everything I expected. They meet with you in person to review your information, provide advice on best options for your personal financial situation, and keep you informed throughout the process. I couldn’t ask for a better lender team!!

Top Notch Service

Dean Tucker and his crew are top notch. Getting a home loan can be very confusing and overwhelming. Use One Trust Loans if you really want to understand the home loan process. The time they spent educating my husband and I and then taking us step by step through the process was extremely helpful. We’ve bought a few houses in other states and One Trust was by far the best loan company we’ve used. I feel like Benchmark really cares about their clients and makes the client’s best interest their number one priority.

I’m here to tell you it was all without a hitch!

I contacted Shanna when my son and daughter-in-law needed a lender. She was a professional, proficient and personable. We found a home on Saturday and needed an approval letter, Shanna put down the baby and worked to get us what was needed. Our closing date was scheduled for a Monday, but Shanna’s team got it done early. I’m here to tell you it was all without a hitch!